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- It is effective in informing the public about the products/activities offered by the banks.
- Reliable way of correcting a bad image created about the firm/bank
- Useful in maintaining the good image of the bank
- It is effective in creating and improving the relationship between the bank and its
customers/Personal touch.
- There is the benefit of immediate feedback from clients
gideon1 answered the question on October 2, 2017 at 16:45
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