Explain External Failure Costs and list its examples.

Answers

External Failure costs refers to the costs incurred when the product fails to perform satisfactorily after being transferred to
the customer. They include;
- Compliant costs
- Loss of goodwill
- Warranty charges
- Liability costs
- Cost of returned, replacement or allowances

NatalieR answered the question on May 9, 2022 at 09:38

Next: Describe a formal table setting
Previous: Describe an informal table setting

View More Total Quality Management Questions and Answers | Return to Questions Index

Explain External Failure Costs and list its examples.

Answers

Exams With Marking Schemes

Related Questions