Highlight three levels of customer satisfaction;

      

Highlight three levels of customer satisfaction;

  

Answers

---

- Expected quality
- Desired quality
- Excited quality.

---

NatalieR answered the question on May 9, 2022 at 12:24

Next: Which functions of management must be integrated with the quality function to give valuable complimentaries?
Previous: Discuss the Determinants of Customer Satisfaction

View More Total Quality Management Questions and Answers | Return to Questions Index

Learn High School English on YouTube

Related Questions

---

• Which functions of management must be integrated with the quality function to give valuable complimentaries?(Solved)
  

  Which functions of management must be integrated with the quality function to give
  valuable complimentaries?

  Date posted: May 9, 2022.  Answers (1)

• Briefly Explain four categories of Quality Control(Solved)
  

  Briefly Explain four categories of Quality Control

  Date posted: May 9, 2022.  Answers (1)

• Customer satisfaction by a product Defines the quality of that particular product. Authenticate this statement(Solved)
  

  Customer satisfaction by a product Defines the quality of that particular product. Authenticate this statement

  Date posted: May 9, 2022.  Answers (1)

• Highlight Mitra's (2000) Definition of Quality(Solved)
  

  Highlight Mitra's (2000) Definition of Quality

  Date posted: May 9, 2022.  Answers (1)

• Explain External Failure Costs and list its examples.(Solved)
  

  Explain External Failure Costs and list its examples.

  Date posted: May 9, 2022.  Answers (1)

• Define Failure costs and give examples of internal Failure costs(Solved)
  

  Define Failure costs and give examples of internal Failure costs

  Date posted: May 9, 2022.  Answers (1)

• Highlight the importance of Quality(Solved)
  

  Highlight the importance of Quality

  Date posted: May 9, 2022.  Answers (1)

• Discuss 5 dimensions of quality(Solved)
  

  Discuss 5 dimensions of quality

  Date posted: May 9, 2022.  Answers (1)