1. Forecasting
Before making plans it is necessary to look ahead to see possible and probable outcome
and to allow for them. For a supervisor, forecasting is the good use of judgment
acquired from previous knowledge and experience.
2. Planning
Planning involves the arrangement of things to be done in the future eg how many needs
to be prepared, how much to have in stock, how many staffs will be needed, how much
capital is needed to cater for the fixed stock or variable, plan for some training of staff,
any repairs and renewals should be included and how much it will cost.
3. Organizing
This includes allocation of duty to staffs. It consist of ensuring that what is, where,and
when it is wanted in right amount and at the correct time. If all these details are not
properly organized, problems could occur.
4. Commanding
Supervisor or management has to give instructions to staff on how, what, when and
where. Therefore orders have to be given and a certain degree of order and discipline
maintained.
5. Co-ordination
This is the skill required to get the staffs to cooperate and work together, to achieve this,
the supervisor or management has to be interested in the staff to deal with their problems
and questions, to listen to them, to maintain good relations with other departments, etc.
6. Controlling
Includes controlling of people and products, preventing pilferage as well as improving
performance, checking that staff arrive on time, staff don’t leave before time, no time
wastage by staff, food and products should be of the right standard, preventing wastage,
ensure that portion control system is operated correctly and efficiently. Controlling may
also include inspecting dustbins for any wastage, checking on quantity of food, for
shrinkage, etc. the success or standard of any catering establishment is determined by the
efficiency of the supervisor.
7. Staff motivation
Staffs should be motivated so as to work more efficiently and smoothly through;
Their payment, Overtime, Staff meals, Security; the staffs should etc
NatalieR answered the question on May 16, 2022 at 12:45
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