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- Frederick Herzberg found that the factors causing job satisfaction (implying motivation) were different from that causing job dissatisfaction
- Hygiene factors (physiological, safety, and social)
E.g. If present didn’t motivate employees to perform better but if missing created job dissatisfaction and became de-motivators
- Motivation factors (esteem and self-actualization)
E.g. If workers experienced these items they tended to be satisfied, happier, and more productive
francis1897 answered the question on March 13, 2023 at 12:10
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