State and explain the five interpersonal influence types managers may have

      

State and explain the five interpersonal influence types managers may have

  

Answers


Francis
(i). Legitimate or formal – receive support because the project team perceives the project manager has the right to issue directives.

(ii). Reward – receive support because the project team perceives the project manager has the ability to influence monetary rewards such as: salary, bonus, promotion.

(iii). Penalty – receive support because the project team perceives the project manager has the ability to punish workers by withholding rewards, or assigning non-rewarding work.

(iv). Expert - receive support because the project team perceives the project manager has the knowledge and skills needed to be successful.

(v). Referent - receive support because the project team has great faith in the abilities of the project manager based solely on their personal presence.
francis1897 answered the question on March 13, 2023 at 12:36


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