1. Positive and pleasant approach – This approach goes a long way in establishing good relations with others. There are many occasions when a person has to disagree, refuse, or bear other people’s negativity and temper. But to handle all these with sugar coated words or tactfully without breaking the good will of the opposite party reflects your positive approach and establishes your goodness in the business circle.
2. Appropriate tone, pitch, quality, force and intensity of voice – One must ensure to sound natural, friendly, sincere, pleasant, or authoritative as the situation demands. A good control over your voice is a hallmark of essential communication.
3. Self confidence – Lack of self confidence can be a critical barrier to effective communication. Self confidence is a must to communicate your achievements and capabilities.
4. Organized message – The message must consist of an introduction, a body and a conclusion. It should follow a proper order and a definite movement. Avoid being repetitive.
5. Proper selection and use of media – The choice of media available are; audio-visual, non verbal, oral and written. We must choose the right media depending on the circumstances. We must also pay attention to the right mode of transmitting our communication.
6. Proper selection and use of the channels – It is essential that we follow a proper channel of communication .they are grouped in upward, downward, vertical, and horizontal. Grapevine is an informal channel of comm. which spreads in any direction.
7. Adaptability and attentiveness – Adaptability means getting used to the circumstances and adapting the intellectual, academic, and linguistic atmosphere. This results in faster comm. In today’s complex and global world adaptability is an essential factor in effective communication. Attentiveness means to keep your eyes; ear and mind open to new ideas knowledge. There cannot be effective comm. unless the sender and the receiver are attentive to each other. Good listening skills are highly useful in paying attention.
8. ‘You’ factor – Our comm. is effective only when we speak from the receiver’s point of view. It should be organized in such a way that it should appeal to the interest of the receiver. Hence we must use ‘You’ much more that the use of ‘I’ or “we.” The word you as magnetic and highly effective in both the oral and written communication.
9. Time factor - Speed and timeliness contribute significantly to the effectiveness of comm.
In today's organization goals are set to be achieved within a time frame. Long speeches that stretch beyond their allotted time loose their force and get diluted. The timing of the communication also is of great importance. How a particular news is to be handled and when it is to be communicated makes a lot of difference to the organization.
francis1897 answered the question on March 15, 2023 at 09:29
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