Helpdesk: WhatsApp: 0736552548 Email: info@kenyaplex.com

Diploma in Catering and Accommodation: Food and Beverage Control Notes

Institution: College

Course: Diploma in Catering and Accommodation

Content Category: Lecture Notes

Posted By: Pauline 2

Document Type: DOCX

Number of Pages: 98

Price: KES 200

Views: 571 Downloads: 3

Summary

TOPIC 1: INTRODUCTION TO CONTROL
Definition and importance of control
o Definition Food and beverage control may be defined as the guidance and regulation of the costs z
o It is important at this stage to clarify the limitations of a control system.
• A control system can only identify problem areas and trends in the business. The system cannot automatically correct such problem areas.
• A control system will require constant management supervision to ensure that it functions efficiently.
• A control system will need management action to evaluate the information produced and to act upon it.
Sectors of food and beverage outlets
o Bars
o Night clubs
o Pubs
o Fine dining restaurants
o Dining rooms
o Sandwich bars
o Deli shops and employees cafeterias
o Coffee house and tea rooms
o Snacks and refreshment centers
o Lounge
o Take away and home deliveries
THE OBJECTIVES OF FOOD AND BEVERAGE CONTROL
The objectives of a food and beverage control system may be summarized as follows:
1. Analysis of income and expenditure: The analysis is solely concerned with the income and expenditure related to food and beverage operations. The revenue side of operation deals with the sales trends in food and beverage, the average spending power (ASP) of customers at various times of the day, and the number of customers served.
2. Establishment and maintenance of standards: The basis for the operation of any food and beverage outlet is the establishment of a set of standards which would be particular to an operation, for example, a chain of steak house restaurants. Unless standards are set no employee would know in detail the standards to be achieved nor could the employee’s performance be effectively measured by management. An efficient unit would have the set standards laid down in manuals often known as SOPs (standard operational procedures) which should be readily available to all staff for reference. Having set the standards, a difficult problem always for the management of an operation is to maintain these standards. This can be aided by regularly checking on the standards achieved by observation and analysis and by comments made by customers, and when necessary, conducting training courses to re-establish the standards.
3. Pricing: An important objective of food and beverage control is to provide a sound basis for menu pricing including quotations for special functions. It is, therefore, important to determine food menu and beverage list prices in the light of accurate food and beverage costs and other main establishment costs; as well as general market considerations, such as the average customer spending power, the prices charged by competitors and the prices that the market will accept.
4. Prevention of waste: In order to achieve performance standards for an establishment, targets are set for revenue, cost levels and profit margins. To achieve these levels of performance it is necessary to prevent wastage of materials caused by such things as poor preparation, over-production, failure to use standard recipes, etc. This can only be done with an efficient method of control, which covers the complete cycle of food and beverage control, from the basic policies of the organization to the management control after the operation has been completed.
5. Prevention of fraud: It is necessary for a control system to prevent or at least restrict the possible areas of fraud by customers and staff. Typical areas of fraud by customers are such things as deliberately walking out without paying; unjustifiably claiming that the food or drink that they had partly or totally consumed was unpalatable and indicating that they will not pay for it; disputing the number of drinks served; making payments by stolen cheques or credit cards. Typical areas of fraud by staff are overcharging or undercharging for items served and stealing of food, drink or cash.
6. Management information: A system of control has an important task to fulfill in providing accurate up-to-date information for the preparation of periodical reports for management. This information should be sufficient so as to provide a complete analysis of performance for each outlet of an establishment for comparison with set standards previously laid down (e.g. budget standards).
............................................

Below is the document preview. Purchase to access the complete document.

........

This is the end of this document preview. Buy to download the complete document.

More Resources

AEM 203 Agroecology II Notes
AEM 203 Agroecology II Notes University of Embu Bachelor of science in management of agro-ecosystems and environment Brief overview: Basic Concepts 1. Ecosystem: A piece of earth containing...

Price: KES : 1000
ISC 207 Management Information Systems Notes
Full notes on management of information systems. Get the full notes here Brief Overview: System Concept A system is an organized, purposeful structure regarded as a whole and consisting of...

Price: KES : 200
BASS 301: Religion and Science in East Africa Notes 2016/2017
Scientific methods of study and research Brief Overview: INTRODUCTION The following section attempts to explain the relationship between religion and science. It starts by explaining the...

Price: KES : 400
AEM 203 Agroecology Notes: Interaction between agriculture, global environment and social systems
The notes comprises origin of agriculture, the global food system and its influences on environment and its mitigation measures 2.0 INTERACTION BETWEEN AGRICULTURE, GLOBAL ENVIRONMENT AND SOCIAL...

Price: KES : 1000
Laboratory Manual on the Determination of Electrical Conductivity and Salinity of Water
This is a laboratory manual on the determination of electrical conductivity and salinity of water Experiment: Determination of the conductivity and salinity of water Introduction Conductivity is a...

Price: KES : 500
Kenyatta University EMP 201: Curriculum Development Notes
Document Length: 9 pages. The notes are all about curriculum Implementation and Teacher education, the definition of Curriculum Implementation, Strategies for Curriculum Implementation, Agencies of...

Price: KES : 150
Internet and Networking Revision Notes: Module III diploma in ICT
These are revision questions and answers for module III diploma in ICT. They are very understandable Q&A for exam preparation. DATA COMMUNICATION AND NETWORKS 1. Define the term Computer...

Price: KES : 200
TPR 202 Ethics/Introduction to Ethics Notes
These are the ethics notes from a researched background and they help one understand about social science. Please read and at the end of it you will benefit, am sure. TPR 202 ETHICS/ INTRODUCTION...

Price: KES : 150
Sociology Notes: Scope of Sociology
Sociological theory: A theory refers to a statement of general principles which try to explain the nature of things. A sociological theory is, therefore, a branch of sociology that attempts to...

Price: KES : 200
BLM 3312: Logistics Management Notes
Content covered in this document: - Definition of Logistics - Types of Logistics;inbound,outbound and reverse logistics - Diagrammatic representation of different types of...

Price: KES : 100
BBM 3324: Insurance Risk Management Notes
[ENVIRONMENTAL RESOURCE MANAGEMENT]ERM Challenges 1. Assessing ERM’s Value 2. Privilege 3. Defining Risk 4. Risk Assessment Methods 5. Qualitative Versus Quantitative risks 6. Time Horizon 7....

Price: KES : 100
SCS 2113: Management Information System Notes
Management information system MIS levels in organization Functions of MIS MANAGEMENT INFORMATION SYSTEM_2 STRUCTURE What does a management information system look like? What does a management...

Price: KES : 200
Conflict of Laws With Regard to Marriage
Introduction According to Fawcett, private international law (Conflict of Laws) is that part of domestic law which comes into operation whenever the court is faced with a claim that contains...

Price: KES : 1500
CLS 401: Professional Ethics Notes
Notes on Professional Ethics and practice for Law students, neatly summarized for easier reading and understanding. Each topic is outlined clearly. The notes cover most topics taught in professional...

Price: KES : 2000
ENTR 032: Introduction to Entrepreneurship
An entrepreneur is someone who conceives an idea, creates a path to success, does whatever it takes to succeed and tries to dominate their market since they're willing to risk almost everything to...

Price: KES : 100
EMA 412: Economics and Planning of Education Notes 4th year
These are lectures note for EMA412:ECONOMICS AND PLANING OF EDUCATION for 4th year for education students. Brief Overview: Educational Planning Is a conscious and deliberate Government effort...

Price: KES : 300
EMA 411: Educational Management and Administration Notes
These are lecture notes of EMA 411.EDUCATIONAL MANAGEMENT AND ADMINISTRATION for 4th year students for teaching and reading. Brief Overview: Organization – refers to the structure and...

Price: KES : 200
AEC 418: Project Appraisal and Evaluation - Introduction to Project Appraisal Notes
Content: This is an introduction to project appraisal and evaluation. 1. Introduction A project appraisal should entail the following: 1) A presentation and discussion of the socio-economic...

Price: KES : 300
AEC 418: Project Appraisal and Evaluation - Financial Appraisal Notes
This is a well illustrated topic about financial appraisal in the course project appraisal and evaluation. This topic has the following subtopics: (i) Total investments costs (ii) Fixed...

Price: KES : 50
ABA 431: Business Research Methods for Business Management Notes 4th Year
BUSINESS RESEARCH METHODS FOR BUSINESS MANAGEMENT for 4th year for education students .The notes can be used for teaching and learning. Brief Overview: 1.1 MEANING OF RESEARCH Research refers...

Price: KES : 300
BEC 3400: Economics of Public Policy Notes
These notes gives the full detail of economics of public policy which is taught to students in fourth year who take bachelor of science in economics. The notes are well summarized and in a simple and...

Price: KES : 200
Diploma in Clinical Medicine and Surgery Cims 0336: Medicine 2 Notes
This are notes for medicine 2,they can be used for teaching in clinical medicine and surgery Brief overview: RISK FACTORS Malnutrition and conditions with IS such as HIV LBW Large population...

Price: KES : 99
ENS 2100: Urbanization and environment Notes (One Sub-topic)
This contains only one sub-topic about the environment and urbanization well written and summarized Brief Overview: URBANIZATION AND ENVIRONMENT. In this paper we are going to discuss the...

Price: KES : 10
Professional Theory and Practice
This work gives the definition, history, concepts, nature, the empirical formulation, value & ethics, practice model, perspectives and practical interventions of behavioral theory. It gives clear...

Price: KES : 200
AEC 418 Project Appraisal and Evaluation - Economic Analysis of Projects
This is a topic about economic analysis of projects. it is an important topic in project appraisal and evaluation. It has the following sub topics (i) conversion of markets to accounting prices (ii)...

Price: KES : 200
AEC 418 Project Appraisal and Evaluation - Risk Assessment of Projects
This document is about the topic 'Risk assessment of projects'. Assessment of projects is a very important thing in project evaluation. The following are the key subtopics which are highlighted. (i)...

Price: KES : 100
EPY 110: Maseno University Introduction to Educational Psychology Notes
This is full notes for the students taking Education.Introduction to psychology comes in simple and easy to understand notes placed in point form. All the theories are described in a simple way and...

Price: KES : 50
Applied Stochastic processes: Branching Process Notes
The notes are based on discrete branching process and provides a deeper understanding of the probability distributions of each population generation and introduces the concept of probability of...

Price: KES : 100
Maseno University UCI 101: Foundations of Information Technology Notes
These are full notes for the unit of Foundation of information technology UCI 101 Maseno University. Brief overview: DEFINITION OF TERMS Information and Communication Technologies...

Price: KES : 60
BSC 3321: Network System Integration and Maintenance Notes 2nd Year (4 Pages)
This is a 4 page document. Brief Overview: 1. NETWORK SYSTEM INTEGRATION Is a process of bringing together the component subsystems into one system and ensuring that the subsystems function...

Price: KES : 100

View all resources

Quick Links