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KNEC Office Management and Administration Notes

Institution: Rift valley Institute of Science and Technology

Course: Diploma in Business Management /Business administration/Human Resource management/Sales and marketing/supply chain management

Content Category: Class Notes

Posted By: 07998365xx

Document Type: PDF

Number of Pages: 52

Price: KES 120
 
    

Views: 934     Downloads: 13

Summary

OFFICE MANAGEMENT AND OFFICE ADMINISTRATION
CHAPTER ONE
INTRODUCTION TO OFFICE ADMINISTRATION AND MANAGEMENT
DEFINATION OF MANAGEMENT
The emergence of management as an essential distinct and leading institution is a pivotal event in social
history, purely if ever has a new leading group emerged as fast as has management since the turn of
20th century. Peter w drucker.
All kinds of institution –social, political, religious .etc. are formed by groups of individual to pursue
common goals and objectives. The attainment of these commonly defined objectives shall be fulfillment
of these groups.
A business enterprise for example has the objectives of maximizing its profits through increased output
and sales and to create an image in the society in general as a good employer and a good producer of
quality products. It also contributes to the economic growth.
If the activities of various individuals in the enterprise are not coordinated the results will be chaos. Each
man in the enterprise shall be pushing his own activity with no collective objective in the mind, but if
there is an agency that directs the activities of various individuals in an organization the results will be
synthesis and cohesion. Men will work on machines and materials to achieve the common objectives set
forth by that agency.
Management can therefore be defined as principally a task of planning, coordinating, and motivating
the efforts of others towards the specific objectives. In brief, management is the task of unifying efforts
efficiently to achieve well defined objectives. The resources available to an organization remain idle till
they are directed by the dynamic human effort. Management therefore aims at seeing that the job gets
done efficiently.


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