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HBH 2303: Employee Relations Notes

Institution: University

Course: Bachelor of Commerce

Content Category: lecture notes

Posted By: PENTAMRK

Document Type: PDF

Number of Pages: 121

Price: KES 200
 
    

Views: 608     Downloads: 5

Summary

LESSON 1
Introduction to employee relations
Lesson outcome:
At the end of this lesson, the student should able to ;
1. Define the term employee relations
2. Explain common Terms in Industrial Relations
3. Explain Importance of Industrial Relations

1.1. introduction
Employee Relations involves the body of work concerned with maintaining employeremployee relationships that contribute to satisfactory productivity, motivation, and morale. Essentially, Employee Relations is concerned with preventing and resolving problems involving individuals which arise out of or affect work situations.
Advice is provided to supervisors on how to correct poor performance and employee misconduct. In such instances, progressive discipline and regulatory and other requirements must be considered in effecting disciplinary actions and in resolving employee grievances and appeals. Information is provided to employees to promote a better understanding of management’s goals and policies. Information is also provided to employees to assist them in correcting poor performance,
on or off duty misconduct, and/or to address personal issues that affect them in the workplace.
Employees are advised about applicable regulations, legislation, and bargaining agreements. Employees are also advised about their grievance and appeal rights and discrimination and whistleblower protections. Employee relations’ is a common title for the industrial relations function within personnel management and is also sometimes used as an alternative label for the academic field of industrial relations.
The term underlines the fact that industrial relations is not confined to the study of trade unions but embraces the broad pattern of employee management, including systems of direct communication and employee involvement that target the individual worker.” (Heery & Noon, 2001) “Employee Relations involves the body of work concerned with maintaining employer-employee relationships that contribute
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