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SAS 402 Conflict Management Notes

Institution: Moi University

Course: Bachelor of Arts

Content Category: Lecture Notes

Posted By: moseizy

Document Type: DOC

Number of Pages: 121

Price: KES 200
 
    

Views: 500     Downloads: 5

Summary

1.1 Definition of Key Terms
Conflict
The term conflict means different things depending on its usage. However, in our day to day lives, conflict may mean discord, hostility, argument, antagonism, strife, friction, disharmony or disunity between two or more people. According to Coser (1967), conflict refers to a struggle between two or more people over values, or competition over status, power and scarce resources. It is incompatibility between two or more parties whose goals ort interests are perceived to be in competition.
From the above definitions, conflict emerges as a force that tries to tear apart relationships between two or more people or parties who are in pursuit of a certain goal or interest.

Violence
These consist of actions, words, attitudes, structures or systems that cause physical, psychological, social or environmental damage and/or even prevent people from reaching their full potential.

War
This is a mutually recognised hostile exchange of actions among two or more parties.

Peace
To many people, peace is the opposite of conflict or lack of overt conflict, an absence of war or hostilities. However, socially, peac is a contractual relationship that implies mutual recognition and agreement between two parties leading to absence of war or violent conflict. It is a condition of social harmony in which there are no social antagonisms. It is a state of society manifested by good governance and equitable distribution of resources where individuals and groups are able to meet their needs and expectations.

Conflict Resolution
According to Miller (2003:8), conflict resolution refers to á variety of approaches aimed at terminating conflicts through constructive solving of problems, distinct from management or
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